Frequently Asked Questions

[vc_section css=”.vc_custom_1506424265574{margin-bottom: 50px !important;border-bottom-width: 1px !important;padding-top: 50px !important;padding-bottom: 50px !important;border-bottom-color: #dddddd !important;border-bottom-style: solid !important;}”][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1506425605681{padding-bottom: 25px !important;padding-left: 0px !important;}”]

Shopping Information

[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1514679701184{padding-bottom: 25px !important;}”]

What Shipping Methods Are Available?

All items are shipped via Royal Mail Postage. 

[/vc_column_text][vc_column_text css=”.vc_custom_1514679776410{padding-bottom: 25px !important;}”]

How Long Will It Take To Get My Package?

We aim to dispatch all items within 7 Days of order. Stickers are usually dispatched within 3 working days. Other items will be dispatched within 7 Days, however we do advise customers to allow up to 21 Days for delivery (its usually much quicker).

[/vc_column_text][vc_column_text css=”.vc_custom_1514679818908{padding-bottom: 25px !important;}”]

Do You Ship Internationally?

We do ship internationally, however this is not avaiable online, please contact us so that we can quote the best price for your delivery.

[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_section css=”.vc_custom_1506427035609{margin-bottom: 50px !important;border-bottom-width: 1px !important;padding-bottom: 50px !important;border-bottom-color: #dddddd !important;border-bottom-style: solid !important;}”][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1506425665195{padding-bottom: 25px !important;padding-left: 0px !important;}”]

Payment Information

[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1514679873730{padding-bottom: 25px !important;}”]

What Payment Methods Are Accepted?

All Payments are handled by Paypal, or Stripe. Both companies have excellent security systems in place to ensure your payments are as safe as possible..

[/vc_column_text][vc_column_text css=”.vc_custom_1514679937421{padding-bottom: 25px !important;}”]

Is Buying On-Line Safe?

We believe it is yes, our products are the best possible quality and our reviews stand testement to the quality of our service. If things do go wrong we will always do our best to put it right.

[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_section css=”.vc_custom_1506434935594{padding-bottom: 50px !important;}”][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1506426864145{padding-bottom: 25px !important;padding-left: 0px !important;}”]

Orders & Returns

[/vc_column_text][/vc_column][vc_column width=”3/4″ css=”.vc_custom_1506434972820{margin-bottom: 0px !important;padding-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1514680005010{padding-bottom: 25px !important;}”]

How do I place an Order?

Simply select your chosen product, the correct size and colour and make payment via our website. We will handle the rest. If you should not wish to order via our website, or need custom work producing please contact us..

[/vc_column_text][vc_column_text css=”.vc_custom_1514680049397{padding-bottom: 25px !important;}”]

Do I need an account to place an order?

Yes. We need to have the correct information to ensure your items are produced correctly and dispatched to the appropriate address. You can use your account to track your orders.

[/vc_column_text][vc_column_text css=”.vc_custom_1514680081852{padding-bottom: 25px !important;}”]

Who should I to contact if I have any queries?

Please send an email via the contact page and we will do our best to help you with your questions.

[/vc_column_text][vc_column_text css=”.vc_custom_1514680135474{padding-bottom: 25px !important;}”]

How Can I Cancel Or Change My Order?

All orders are final and cannot be changed once placed. Please ensure you are ordering exactly what you need. If something does go wrong please contact us as soon as possible.

[/vc_column_text][vc_column_text css=”.vc_custom_1514680171757{padding-bottom: 25px !important;}”]

How Do I Track My Order?

Using your Account, click the Track My Order link in the top menu bar.

[/vc_column_text][vc_column_text]

How Can I Return a Product?

In the unlikely event that your item is faulty we will replace the item. We do not accept returns for any other reason. In all cases please do contact us so we can work with you to resolve any issues.

[/vc_column_text][/vc_column][/vc_row][/vc_section]